Privacy Policy
Last updated: 23 April 2026
We collect only what we need to run Lectella well.
What We Collect
- Account details: name, age, email, and phone where provided
- Profile content: photos, bio, and preferences
- Identity and safety data: information used to verify accounts and detect fraud
- Payment data: processed directly by Stripe — we do not store full card details
- Usage data: device information, app interactions, and basic analytics needed for service quality
How We Use It
- To create and operate your account
- To enable introductions and conversations between members
- To moderate the platform and protect our community
- To process payments and prevent fraud
- To improve features and resolve issues
Who We Share It With
We do not sell your personal data. We share limited data only with trusted service providers (including payment processors such as Stripe) who help us operate the service:
- Stripe — payments
- Cloud hosting and infrastructure providers
- Communication and email tools
- Identity verification and anti-fraud services
- Authorities, where legally required
These providers are bound by strict data protection agreements.
Your Rights
You can:
- Access the personal data we hold about you
- Correct inaccurate information
- Delete your account and associated data
- Withdraw consent where processing is based on consent
To exercise any of these rights, email support@lectella.com.
Data Retention
We keep your data only as long as necessary to provide the service or to meet legal obligations. When you delete your account, we remove your personal data within a reasonable period, except where retention is required by law (for example, financial records).
Security
We use industry-standard technical and organisational measures to protect your data. No system is fully secure, but we treat your information with the care it deserves.